Technology Forum

My internet connection has been stable since I moved here in March. However, since Friday, I have been having an intermittent internet connection. It started by kicking me off the internet every 15 minutes. Now it is ongoing every minute or so. It is driving me nuts!The things that I have tried that have not resulted in any change:* unplugging the modem and waiting for half an hour to an hour* using a different cable to link the computer to the modem* spent 2 hours on the phone to Time Warner Cable who were adamant that there were no issues at their end* scanned my machine with Norton 360 and Panda. Neither of them have revealed any spyware or malware* resetting the TCP/IP stack and WINSOCK to installation defaults* checking processes in Task Manager against those at www.processlibrary.comSo, HELP PLEASE! The following tests were done while the internet connection was down._____________________________________________ ____________Modem: Motorola SB5101Router: NONE - connected directly to the modemWindows: Vista Home PremiumEthernet Controller: Marvell Yukon 88E 8071 PCI-E GigabitComputer: ACER Extensa 5420, AMD Turion64__________________________________________ _______________PING 216.109.11.135Pinging 216.109.112.135 with 32 bytes of data:Reply from 98.14.219.166: Destination host unreachable.Reply from 98.14.219.166: Destination host unreachable.Request timed out.Reply from 98.14.219.166: Destination host unreachable.Ping statistics for 216.109.112.135: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),____________________________________________ _________PING YAHOO.COMPinging yahoo.com [68.180.206.184] with 32 bytes of data:Reply from 68.180.206.184: bytes=32 time=92ms TTL=55Reply from 68.180.206.184: bytes=32 time=93ms TTL=55Request timed out.Reply from 68.180.206.184: bytes=32 time=1099ms TTL=55Ping statistics for 68.180.206.184: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),Approximate round trip times in milli-seconds: Minimum = 92ms, Maximum = 1099ms, Average = 428ms_____________________________________________ _________nbtstat -nLocal Area Connection:Node IpAddress: [98.14.219.166] Scope Id: [] NetBIOS Local Name Table Name Type Status --------------------------------------------- xxxxxxxx-PC UNIQUE Registered WORKGROUP GROUP Registered xxxxxxxx-PC UNIQUE RegisteredWireless Network Connection:Node IpAddress: [0.0.0.0] Scope Id: [] No names in cache_____________________________________________ ____ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : xxxxxxxx-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nyc.rr.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller Physical Address. . . . . . . . . : 00-1D-72-14-58-64 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::610a:f549:ec0e:5d22%10(Preferred) IPv4 Address. . . . . . . . . . . : 98.14.219.166(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.254.0 Lease Obtained. . . . . . . . . . : Tuesday, July 22, 2008 9:40:48 PM Lease Expires . . . . . . . . . . : Wednesday, July 23, 2008 7:35:19 PM Default Gateway . . . . . . . . . : 98.14.218.1 DHCP Server . . . . . . . . . . . : 10.61.96.1 DHCPv6 IAID . . . . . . . . . . . : 251665778 DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : EnabledWireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : cable.rcn.com Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter Physical Address. . . . . . . . . : 00-1E-4C-27-7A-7F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : isatap.nyc.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::200:5efe:98.14.219.166%16(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 13: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Temporary IPv6 Address. . . . . . : 2002:620e:dba6::620e:dba6(Preferred) Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Local Area Connection* 14: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Disabled~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For comparison, this one was done when the internet WAS working.ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : Rachel-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nyc.rr.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller Physical Address. . . . . . . . . : 00-1D-72-14-58-64 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::610a:f549:ec0e:5d22%10(Preferred) IPv4 Address. . . . . . . . . . . : 98.14.219.166(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.254.0 Lease Obtained. . . . . . . . . . : Tuesday, July 22, 2008 9:40:48 PM Lease Expires . . . . . . . . . . : Wednesday, July 23, 2008 7:35:19 PM Default Gateway . . . . . . . . . : 98.14.218.1 DHCP Server . . . . . . . . . . . : 10.61.96.1 DHCPv6 IAID . . . . . . . . . . . : 251665778 DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : EnabledWireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : cable.rcn.com Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter Physical Address. . . . . . . . . : 00-1E-4C-27-7A-7F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : isatap.nyc.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::200:5efe:98.14.219.166%16(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 13: Connection-specific DNS Suffix . : nyc.rr.com Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Temporary IPv6 Address. . . . . . : 2002:620e:dba6::620e:dba6(Preferred) Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 DNS Servers . . . . . . . . . . . : 208.67.222.222 208.67.220.220 NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Local Area Connection* 14: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Disabled